I purchased a puppy on 8/7/16 and it was to be shipped on 8/26/16 an hour before the flight I got a call from a Suli Hernandez stating that the puppy wouldnt be coming that he had some "loose stools".And that in a couple weeks there would be an issue because the puppy cant ship if over 11 pounds.
So that this puppy couldnt be shipped. I immediately asked for a refund if they were not going to ship the puppy. I was told they would refund my money which has yet to appear. I never got a refund from them to date.
After I paid for the puppy it was almost impossible to get ahold of them or any answers to my questions. On August 26th after I asked for a refund I got a text from Michelle stating that I was lying...That all I had to do was say it was ok to ship puppy even though he had loose stools. I was not told that. I never lied to her but I feel I was lied to since I was to get a puppy yet the puppy showed up on multiple other sites with a different birthday then I was told and was updated on the other website (puppyfind) a week after I purchased him.
Incidentally if you do an image search of her past customers many of them will be found on a website called robsbulls.com with the exact same caption as on her facebook page. I asked for an updated photo of the puppy I bought and one was not provided to me. I also asked Michelle why he was on other websites with a different birthday and she told me "not to worry about that" it didnt matter.
I also asked for the vet certificate to be emailed to me and was told they would email it over and that never happened either.I want my refund!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
This person wrote the review because of poor customer service of adorablebulldogs english bulldog dog from Adorablebulldogs and attached a photo. Reviewer claimed that he or she lost $1300 and wants Adorablebulldogs to issue a full refund.
The most disappointing in user's experience was run around and dishonesty. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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